Wow. I normally have a fantastic time at CB & Potts but this last Friday I was hmmm amused? No, astonished? Maybe. MIldly perturbed, definitely. I’m talking about the CB & P off of Broadway and 470 in Highlands Ranch now. No reason to lay a blanket of guilt on all of them. As I said, I normally have a great time here. Anyway….
It started at the bar where I sat as I was waiting for my family to arrive. i had just finished showing homes with a client in The Highwoods and I knew I had about 30 minutes to spend so I thought heck, a beer would be perfect. So i sat at the bar. And I sat. And I sat some more. The bartender finally recognized me after about 6 minutes, asked me what I was having (I told him Big Red of course - my favorite). He proceeds to ring me up and place the chit down in front of me before even pouring my beer. Now, I’ve been in the restaurant business. Its how I paid for college. I know a few things about how its supposed to go. This wasn’t it.
Okay so I get my beer, my family arrives and we sit down to eat. The fun continues. If you’ve ever been to CB & Potts with children then you know that the server is supposed to bring out carrots and ranch dressing for the little ones as soon as you sit down. Its on the kids menu. Its part of the kids dining experience. So, of course, no carrots. Long story short. Our order was cooked incorrectly, by the time they finished redoing my wife’s the rest of us were done. We asked for hers to go and they handed me an empty box not even offering to box it up for us. We had to ask for the ice cream (again - on the kids menu). It was awful.
Hopefully, just a bad night for them. We shall see…
We’ve got a CB & Potts up here in Fort Collins, and more often than not the service is sub par. Although they do have the most fun trivia night, so we still go!